Returns & Exchanges

At Lakanto, we want you to be completely satisfied with your sugar-free journey; if you are not happy with your purchase, we offer a 30-day satisfaction guarantee on all our monk fruit products.

Return Process

• 1.
  Check Eligibility

  Ensure your request is made within 30 days of the delivery date and was purchased directly from the Lakanto website.

• 2.
  Contact Support

  Email our customer service team with your order number and the specific reason for your return or exchange request.

• 3.
  Receive Authorization

  Once approved, our team will provide you with a Return Merchandise Authorization (RMA) number and instructions for shipping.

• 4.
  Process Refund

  After we receive your returned item or verify your claim, we will issue a refund to your original payment method within 7-10 business days.